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Privacy Policy

Effective Date: 08/23/2025
1. Introduction
Short Bit Services ("Company," "we," "us," or "our") is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or engage with our services.

2. Information We Collect
We may collect the following types of personal information:

  • Contact Information: such as your name, email address, and phone number.

  • Technical Data: including your IP address, browser type, operating system, and device identifiers.

  • Usage Data: information about how you interact with our site and services, such as pages visited and time spent.

This information may be collected directly from you or automatically through your use of our site.

3. Purpose of Collection
We collect and process personal information for the following business purposes:

  • To provide, operate, and improve our services

  • To respond to customer inquiries and support requests

  • To analyze usage and improve site functionality

  • To comply with applicable laws and obligations
     

4. Third-Party Services
We work with third-party service providers that may collect or process data on our behalf, including:

  • FreeScout: Our Ticketing System. This is self-hosted by our team, but they do have their own policy we want to include. 

  • Wix: for website design and hosting

These partners maintain independent privacy policies. Users are encouraged to review them:​

Short Bit Services does not sell personal data, nor do we intend to sell user information now or in the future.

5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, gather analytics, and support functionality. Types of cookies include:

  • Session Cookies: temporary cookies that expire when you leave the site

  • Analytics Cookies: used to understand how visitors interact with our site

  • Functionality Cookies: enable enhanced website features

Some cookies may be placed by third-party providers.

5.1 Consent and Opt-Out
By using our site, you consent to our use of cookies in accordance with this policy. You can opt out of certain tracking by:

  • Changing your browser settings to refuse or delete cookies

  • Enabling "Do Not Track" settings (where supported)

  • Contacting us with specific opt-out requests

Please note that some features may not function correctly if cookies are disabled.

6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined above or as required by law.

7. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, or disclosure.

8. Your Rights
Residents of certain jurisdictions, including Minnesota, may have legal rights regarding their personal information, such as the right to access or delete data. To exercise these rights, please contact us directly.

9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

10. Contact Information
If you have any questions, requests, or concerns about our privacy practices, please contact us:
Email: contact@shortbits.net
Phone: +1 (218) 321-8717
Address: 122 N Loon Lake Rd, Grand Marias Minnesota, 55604

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